Press Releases (199)

VODAFONE UK REACHES 101 4G ROAMING DESTINATIONS

Vodafone UK can now offer customers 4G roaming in 101 destinations – more than any other UK network provider and just in time for the summer holidays.  Great news for customers who want to keep in touch with family and friends whilst away or keep up with the news back home.  New destinations include Argentina, Bahamas, Channel Islands, India and Jamaica.

 Today’s news follows Vodafone’s introduction in May this year of  worry-free, inclusive roaming in 40 destinations for all new and upgrading customers on Pay Monthly 12 & 24 month Red and Red Value bundles* – which is also more than any other UK network.  The bundles include unlimited roaming calls, texts and picture messages as well as a generous monthly data allowance of up to 4GB to give customers greater peace of mind when using their phone abroad to upload photos or download local maps.

 Throughout July and August, Pay as you go customers who purchase a Big Value Bundle** will also receive up to 100 texts, 100 minutes and 500MB of data to use whilst roaming within Vodafone’s inclusive roaming zone.

When travelling further afield, Vodafone WorldTraveller enables customers to use their UK minutes, texts and data for just £5 extra a day in 58 destinations worldwide so they can call home as often as they like whilst in such places as Australia, Brazil, South Africa or USA.  A day is midnight to midnight, local time of capital city and there is no charge for receiving calls.

Working abroad has never been easier either. Vodafone Business Traveller offers worry-free roaming for customers on selected price plans. Business travellers pay the same as they do in the UK for their calls, texts and data from an extra £2.50 a day (exc VAT) in some of the world’s top business destinations.

Full details on all Vodafone’s offerings whilst travelling abroad is available at www.vodafone.co.uk/explore/costs/travelling-abroad/

 

Notes to editors

  • *Inclusive roaming: Available to new Pay Monthly 12 & 24 month Red and Red Value bundles customers. Includes a monthly roaming allowance of calls to standard mobiles and landlines, texts, picture messages and data within our inclusive roaming zone. 4G inclusive roaming is available in 34 destinations.  For destinations included and charges if you opt into standard rates or exceed your bundle allowance see vodafone.co.uk/explore/costs/travelling-abroad/.
  • **Offer ends on 08.16 on the £10, £15 and £20 Big Value Bundles. For a list of countries, charges and terms, see www.vodafone.co.uk/travellingabroad.  After the promotion ends, roaming will continue to be included on £30 BVBs.
  • Destinations with 4G roaming (new destinations in bold): Albania, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, Channel Islands (Jersey, Guernsey), Chile, China, Colombia, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia, Fiji, Finland, Faroe Islands, France, Germany, Georgia, Greece, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Isle of Man, Israel, Italy, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Lesotho, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Mauritius, Mexico, Moldova, Morocco, Monaco, Mongolia, Montenegro, Netherlands, New Zealand, Norway, Oman, Pakistan, Palestine, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Ireland, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Turkey, Turks & Caicos Islands, UAE, Uruguay, USA, US Virgin Islands.   Vodafone UK roaming partner’s 4G speeds may vary due to coverage and demand.

 

Making a call to another country 4.6p a minute
Receiving a call from another country 0.9p a minute
Text message 1.8p a text
Data (including dongles) 4.6p a text
Picture message 4.6p a picture message
Data cap £39.33

 

 

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VODAFONE BROADBAND & PHONE SERVICES NOW AVAILABLE TO SMALL BUSINESSES

  • Vodafone’s Superfast Fibre broadband, delivering speeds of up to 76Mbps, and landline phone services are now available to small businesses across the UK
  • Innovative new features such as SmartDivert to help manage calls; Beamforming technology, to send a stronger Wi-Fi signal to compatible devices wherever they are in the office; and Boost, which prioritises an individual device, will keep small businesses connected with their customers whether in the office or on the move
  • Vodafone Business Superfast Fibre Broadband and Phone offers great value with 24 month packages starting from £30.99 a month (exc. VAT) covering broadband and line rental.*

Vodafone UK today launches its Superfast Fibre broadband service for the country’s small businesses. Vodafone Business Broadband and Phone will enable the UK’s small businesses to stay connected whether their employees are in the office or on the go, seven days a week, twenty-four hours a day.

Developed specifically with the needs of small businesses in mind, Vodafone’s new business broadband and landline phone packages offer a fast, reliable and secure service, all on its business-grade network. Vodafone will be offering customers great value 24 month packages starting from £30.99 (exc. VAT) a month for its fibre broadband and line rental*.

Vodafone, which already provides fixed and mobile services to critical organisations including central government departments, local councils, police forces, ambulance services and the NHS, understands the vital nature of business communications and the features that are important to the running of a business.

To address the needs of the nation’s small businesses, the service includes the clever, state-of-the-art broadband router, which uses beamforming technology to send stronger Wi-Fi signals to compatible desktop computers, mobile or tablet devices. The addition of the boost feature means business owners can prioritise signal to a chosen device, allowing employees to quickly download that important customer presentation or file. The service’s accompanying app enables the router to be controlled from a mobile device and also allows a business to manage who has access to its network through the easy-to-use guest Wi-Fi capability.

As it’s so vital for businesses to always be connected from wherever they are, there’s also just one number to call for broadband, fixed line and mobile service support, with Vodafone faults being rectified within just one working day where possible. The Smart Divert feature means a business can divert its landline calls to mobiles when out on the road and, for businesses that take out a Premium package, a brand new mobile Wi-Fi device with 4GB of UK data per month for 24 months is included too.

Phil Mottram, Enterprise Director of Vodafone UK said: “The arrival of Vodafone broadband for small businesses is exciting news for the UK. Superfast, reliable, secure broadband is absolutely essential to keep the country’s businesses in business. We’ve invested heavily in our own dedicated network of enterprise quality, fibre optic broadband and can now offer a broadband and landline phone package that’s feature rich with the benefit of enhanced service levels.”

There’s also the option to request a single static IP and, if multiple IP addresses are needed, they’ll be available as optional add-ons, ideal for the large majority of customers who use their IP addresses to connect CCTV cameras to a network, to host their own website, domain name or email servers, as well as allowing them to remotely access applications.

Following an investment of £2 billion in network and services over the last two years, Vodafone’s nationwide, fibre optic network already reaches exchanges which pass around 24 million premises across the UK. Vodafone has pledged to invest a further £2 billion in its network and services over the next three years.

The arrival of Vodafone Business Broadband and Phone packages follows the success of Vodafone Broadband and Home Phone, the company’s broadband service for consumers which was launched last year.

For more information about Vodafone’s Business Broadband and Phone Service, please visit: vodafone.co.uk/businessbroadband.

Notes to editors

*Vodafone Business Superfast Fibre Broadband and Phone 24 month package starts from £30.99 a month for line rental and broadband rental. Connection charges may also apply: new line provision £50.00 and /or fibre activation £40.00. Router delivery charge £6.99. All charges exclude VAT.

Vodafone Business Broadband and Phone is available from today and is aimed at businesses with up to nine employees. Key features include:

  • Internet Everywhere: Being ‘always on’ is vital for businesses, which is why a mobile Wi-Fi device is included with all premium packages. Customers can connect up to five devices to it, use it when on the go, and they get a 4GB UK data allowance included per month for 24 months.
  • Better support levels: Business quality support levels offers customers a dedicated support line to enable them to report any issue, with Vodafone faults being rectified within just one working day where possible. There’s also an eight hour fault target resolution time available as an optional chargeable add-on where Business Phone – Premier Support is selected.
  • Increased call value: 24 month packages include 500 anytime minutes to UK landlines (01, 02, 03 numbers) and the premium packages include unlimited minutes to UK landlines (01, 02, 03 numbers) and mobiles (excludes premium rate numbers).
  • Smart Divert: a feature that allows businesses to divert landline calls to their mobile ensuring they never miss a call while out on the road
  • Static IP address: Single static IPs are available on request. If multiple static IP addresses are required, Vodafone can provide them as an optional chargeable add-on. Business customers would require a static IP address for a range of uses, such as to connect CCTV cameras, to host their own website or domain name server and email servers or to remotely access applications.
  • Ultra-smart router and app: The router uses beamforming technology to send a stronger signal to devices and even has a boost feature to allow customers to prioritise signal temporarily. These features, along with allowing access to guest Wi-Fi and content control, can be controlled via a smartphone app.

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VODAFONE ANNOUNCES GROUP EXECUTIVE COMMITTEE CHANGES

Vodafone Group today announced a number of changes to its Group Executive Committee.

  • Vodafone UK Chief Executive Jeroen Hoencamp has been nominated as the Chief Executive of the proposed Vodafone-Liberty Global joint venture business in the Netherlands and has also been appointed as Chief Executive of Vodafone Netherlands, announced separately
  • Vodafone Group Enterprise Chief Executive Nick Jeffery has been appointed as Chief Executive of Vodafone UK, succeeding Jeroen Hoencamp.
  • Vodafone Egypt Chief Executive Ahmed Essam has been appointed as Chief Executive overseeing other European markets (Albania, Czech Republic, Greece, Ireland, Hungary, Malta, Portugal and Romania as well as Vodafone’s interest in the proposed Netherlands joint venture) at Group Executive-level. He will be succeeded as Vodafone Egypt Chief Executive by Stefano Gestaut (the Chief Executive of Vodafone’s Partner Markets business) as previously announced in June 2016.

Nick Jeffery will remain on the Group Executive Committee and Ahmed Essam will join the Committee. Both will report to Vodafone Group Chief Executive Vittorio Colao. A successor to Nick Jeffery will be announced in due course. All appointments are effective 1 September. Jeroen Hoencamp will stand down from the Group Executive Committee as he will report to an independent Board once the Netherlands merger completes.

Jeroen Hoencamp has led Vodafone’s UK business since September 2013 and was previously Chief Executive of Vodafone Ireland. Before that, he spent 12 years in a number of senior executive roles (including Sales Director and Enterprise Business Unit Director) with Vodafone Netherlands. Earlier in his career he worked in senior marketing and sales positions with Canon Southern Copy Machines, Inc. in the USA and Thorn EMI/Skala Home Electronics in The Netherlands. He is a former officer in the Royal Dutch Marine Corps.

Nick Jeffery has led Vodafone Group Enterprise since January 2013. He was previously appointed as Chief Executive of Cable & Wireless Worldwide after the company was acquired by Vodafone Group in 2012. Nick Jeffery joined Vodafone in 2004. He was appointed Chief Executive of Vodafone Global Enterprise – the Vodafone business now serving more than 1,700 multinational corporate customers – in 2006. He began his career with Cable & Wireless Plc (Mercury Communications) in 1991 and led the company’s UK and international markets business units.

Ahmed Essam was appointed Chief Executive of Vodafone Egypt in July 2014. He was previously the Commercial Director for Vodafone’s Africa, Middle East and Asia-Pacific region and has held a number of senior roles within Vodafone’s Group Commercial function. He joined Vodafone Egypt in 1999 and served in a number of local market senior leadership roles including Consumer Business Director and Customer Care Director.

Vodafone Group Chief Executive Vittorio Colao said: “Jeroen and Nick are two of the Group’s most experienced and proven senior executives with an extensive history of operational, strategic and fixed-mobile integration leadership. These appointments will further strengthen our Netherlands and UK businesses as our convergence strategy in those markets continues to gather pace. Ahmed has an outstanding track record in one of Vodafone’s most complex and challenging emerging markets businesses as well as in a number of senior commercial roles at Group level. I am delighted to welcome him to his new role on the Group Executive Committee.”

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Network

We’re bringing 4G to new places and using pioneering technology to provide reliable coverage in rural not-spots. We’re upgrading our infrastructure with new masts, pumping mobile data through trains, tubes and some of the tallest buildings in the world, and a whole lot more besides... The network will always be the most important part of our business, and it’s constantly evolving.

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Consumer Services

With 5 Star Care in every store and a huge range of unique tools like EuroTraveller, WorldTraveller, Vodafone Wallet and more covering everything you’ll ever need throughout the whole of your mobile life, there are plenty of reasons to get excited about what Vodafone UK has to offer. Find out more right here.

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Business and the public sector

Let’s get down to business. The Vodafone network runs through the heart of thousands of UK companies, providing versatile enterprise solutions for small and big businesses, private and public alike. Here’s where you’ll find everything you need to know about globally-recognised services like OneNet, along with news on how we’re helping homegrown companies of all sizes flourish.

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