Contact us

For Media Queries

If you’re a journalist and need further information from Vodafone UK, please contact UK Media Relations on 01635 693 693 or email and we will get back to you as soon as possible. For the latest news and updates, follow us on Twitter: @VodafoneUKNews.

For Customer Service

The Vodafone UK Media Relations team is unable to respond to customer account queries as we do not have access to customer service systems. For customer care, help or information:

  • Dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone
  • Tweet
    @VodafoneUK for 24/7 support
  • Visit for the full list of online support options

For Brand Queries

If you have an advertising or sponsorship query, please contact our media agency MEC on 020 7803 2000 and ask to be put through to MEC’s Vodafone UK team.