News

EUROTUNNEL COMPLETES THE MOBILE TELEPHONY OFFER IN CHANNEL TUNNEL,100 METRES BELOW SEA LEVEL

January 8, 2014

Eurotunnel and the British mobile telephone operators EE (formed following the merger of Orange and T-Mobile in the UK) and Vodafone have today signed a 10 year agreement to offer mobile services in the Channel Tunnel. Customers of both operators will have access to 2G1 and 3G2 services in the North Tunnel (UK to France)3. Both EE and Vodafone intend to offer 4G data services throughout the tunnel in the future.

This will enable passengers of both Le Shuttle and high speed passenger trains to use their mobile phone or tablet device at any point of the journey through the Channel Tunnel. The quality of communication will be equivalent to a call made in Paris, London or anywhere above ground.

Providing such a wireless service 100 metres below sea level for the 20 million passengers who travel through the world’s longest undersea tunnel each year is a first. In order to deliver this service, Eurotunnel and its partners have overcome a series of technical challenges: the work was conducted without disruption to railway traffic, in a confined environment under stringent safety conditions.

Eurotunnel has equivalent agreements with the French mobile operators, Bouygues Telecom, Orange and SFR which cooperated for the successful installation of GSM-P services in the South Running Tunnel in 2012.

Eurotunnel’s ambition to continually improve the service it offers to its customers has brought an answer to the increasing need for connectivity on the move.

For UK media enquiries at Eurotunnel Contact:
John Keefe on + 44 (0) 1303 284491
Email: press@eurotunnel.com

For investor enquiries at Eurotunnel contact::
Michael Schuller on +44 (0) 1303 288749
Email: Michael.schuller@eurotunnel.com

Vodafone Press Contact:
For media enquiries contact the Vodafone UK Media Relations team on +44 (0) 1635 666 777 Email: ukmediarelations@vodafone.com
EE Press Contact :
Howard Jones : +44 75 00 849 738 Email : howard.jones@ee.co.uk

1. GSM 90, DCS 1800
2. UMTS 2100
3. The mobile service will go live in the North Running Tunnel – UK to France – in March this year.
Contact

Vodafone UK Media Relations
01635 666777
ukmediarelations@vodafone.com

About Vodafone UK

Vodafone UK is part of Vodafone Group, one of the world’s largest telecommunications companies, and provides a range of services including voice, messaging, data and fixed communications. Vodafone Group has mobile operations in 25 countries, partners with mobile networks in 46 more, and has fixed broadband operations in 18 markets. As of 31 March 2018, Vodafone Group had 535.8 million mobile customers and 19.7 million fixed broadband customers, including India and all of the customers in Vodafone’s joint ventures and associates. For more information about Vodafone UK, please visit: www.vodafone.co.uk

Vodafone UK partners with businesses of all sizes – from start-ups and small businesses to the largest corporates and the public sector. The company has worked with UK businesses for over 30 years, starting out as a mobile provider and becoming one of the UK’s leading total communications partners. It provides a range of voice and data services, secure communications infrastructure, fixed and contact centre capability, and unified communications, and was the first mobile phone operator to offer a truly converged service for fixed and mobile.

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Vodafone UK Media Relations

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