News

Vodafone and ResQ create 200 new jobs in Hull

October 23, 2018

Vodafone UK and call centre specialist ResQ have announced a two-year contract which will bring around 200 new roles, exclusively for Vodafone, to ResQ’s site in Hull over the next year.

Located in Criterion House, George Street, ResQ will support Vodafone with consumer sales.  Following a recent quarter of a million pound refurbishment, new team members will enjoy a state-of-the-art workplace with a subsidised restaurant and a free, on-site gym, as well as continuous training and personal development support. Other benefits include health plans, as well as salary sacrifice options such as cycle to work and money off discounts with top high street and online retailers.

“This is a huge achievement for ResQ, who are a considerable Hull business. It reinforces Hull’s place on the map as a place where great things happen and great people live and work. ResQ has been part of the local community in Hull for over 12 years now and is recognised as a key business and employer in the city. Attracting Vodafone to Hull demonstrates ResQ’s pedigree in the call centre industry, and is testament to all the good work that they do” said Councillor Daren Hale, Portfolio Holder for City Economy, Hull City Council.

Neil Blagden, Vodafone UK’s Director of Digital & Commercial Operations, said: “We are delighted to announce our new partnership with ResQ and look forward to working more closely with them. In March 2017, we announced a UK-wide programme to recruit around 2,000 new UK customer services roles. The agreement with ResQ is another step in our commitment to providing our customers with the best possible service.”

Nic Marshall, Chief Executive Officer at ResQ Limited, commented: “This is a significant deal for ResQ and presents a fantastic opportunity for us. Being selected to bid for the Vodafone work gave the team the opportunity to showcase our culture and values. I’m very proud of ResQ’s team as they gave a great impression of our business during the Vodafone visits. The people and the values clearly struck a chord with the Vodafone team as we were ultimately awarded the contract. Vodafone joins us at a very exciting time in our evolution and we look forward to working with them in partnership over the coming years.”

For more information on roles available at Hull visit www.resqcs.co.uk/vodafonecareers

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Contact

Vodafone UK Media Relations
01635 693 693
@VodafoneUKComms
ukmediarelations@vodafone.com

About Vodafone UK

Vodafone UK is part of Vodafone Group, one of the world’s largest telecommunications companies, and provides a range of services including voice, messaging, data and fixed communications. Vodafone Group has mobile operations in 25 countries, partners with mobile networks in 46 more, and has fixed broadband operations in 18 markets. As of 31 March 2018, Vodafone Group had 535.8 million mobile customers and 19.7 million fixed broadband customers, including India and all of the customers in Vodafone’s joint ventures and associates. For more information about Vodafone UK, please visit: www.vodafone.co.uk

Vodafone UK partners with businesses of all sizes – from start-ups and small businesses to the largest corporates and the public sector. The company has worked with UK businesses for over 30 years, starting out as a mobile provider and becoming one of the UK’s leading total communications partners. It provides a range of voice and data services, secure communications infrastructure, fixed and contact centre capability, and unified communications, and was the first mobile phone operator to offer a truly converged service for fixed and mobile.

Vodafone UK

Vodafone House, The Connection, Newbury, Berkshire RG14 2FN, England
www.vodafone.com

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693
Twitter: @VodafoneUKComms

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587

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