INFORMATION FOR VODAFONE UK CUSTOMERS AFFECTED BY PARIS ATTACKS
“Our thoughts go out to those affected by the shocking events in Paris on Friday evening. We know that at times like these, customers need to be able to get in contact with loved ones without worrying about the cost of calls.
Vodafone will credit all Vodafone UK customers in Paris for any additional mobile phone costs incurred while contacting friends or family back home in the UK between 21:30 on Friday 13 November to 23:59 on Monday 16 November.
We’ll continue to monitor the situation closely.”
About Vodafone UK
Vodafone is one of the world’s largest telecommunications companies and provides a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 57 more, and fixed broadband operations in 17 markets. As of 30 September 2015, Vodafone had 454 million mobile customers and 12.5 million fixed broadband customers. For more information, please visit: www.vodafone.com.
Vodafone UK partners with businesses of all sizes - from start-ups and small businesses to the largest corporates and the public sector. The company has worked with UK businesses for over 30 years, starting out as a mobile provider and becoming one of the UK’s leading total communications partners. It provides a range of voice and data services, secure communications infrastructure, fixed and call centre capability, unified communications and was the first mobile phone operator to offer a truly converged service for fixed and mobile.
Vodafone is currently spending around £1 billion on its network and services across the UK following a similar amount spent last year. This includes £200 million on its network in London, the introduction of its 4G service to more than 642 cities and towns, as well as thousands of smaller communities whilst also making network improvements across its UK 3G network. Meanwhile, The Vodafone Rural Open Sure Signal programme is also aiming to bring 3G coverage for the first time to 100 remote communities across the UK.
Vodafone UKVodafone House, The Connection, Newbury, Berkshire RG14 2FN, England
Vodafone UK Media RelationsTelephone: +44 (0) 1635 666777
Vodafone LimitedRegistered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN Registered in England No: 1471587