Vodafone becomes the new digital partner for Admiral car insurance
Vodafone has become the digital telematics partner for Admiral insurance, the UK’s largest car insurance provider. As part of the new agreement Vodafone will provide the underlying telematics services for the Admiral LittleBox offer, including devices, connectivity, data management, crash analysis and safety related services.
Telematics enabled Usage Based Insurance provides drivers with discounted car insurance premiums based on analysis of real time driving behaviour. The Vodafone service provides Admiral with detailed driving data that can be shared with the customer through an online dashboard to display driver scores and deliver updates and rewards for customers, delivering a great customer experience.
Additionally, Vodafone will be able to provide Admiral Insurance with detailed information on crash situations, helping the company to digitise the overall claims process. The new system will result in an approach to customer claim handling which will be increasingly data led and integrated with additional services for the customer.
Vodafone is also able to offer Admiral a number of extra services such as a managed stolen vehicle recovery capability which will build on the Vodafone’s existing network of secure operating centres across Europe.
Admiral Insurance , Head of Telematics Gunnar Peters, said: “Admiral always wants to encourage safer driving and telematics gives us the ability to reward good drivers whilst helping all our customers to become better drivers. We are excited by the prospect of having an innovative partnership with Vodafone and we are impressed by what they can offer our customers now and in the future.”
Vodafone’s director of Automotive Gion Baker said, “The advantages of telematics technology is being felt well beyond the car. We are seeing forward thinking insurance companies like Admiral using it as a digital bridge to their customers allowing them to get closer to them and to better understand their needs. Admiral is one of the leaders in this kind of digital innovation.”
Admiral is a UK based insurance company, set up in 1993 to specialise in car insurance. Admiral also offers a range of other insurance products including home, travel, pet, and van insurance. Admiral has been voted Best Car Insurance Provider by consumers four years running at the Personal Finance Awards. Admiral has operations in the US, France, Spain and Italy. For more information, visit admiral.com
About Vodafone UK
Vodafone is one of the world’s largest telecommunications companies and provides a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 48 more, and has fixed broadband operations in 19 markets. As of 30 September 2017, Vodafone Group had 522.8 million mobile customers and 18.8 million fixed broadband customers, including India and all of the customers in Vodafone’s joint ventures and associates. For more information, please visit: www.vodafone.com
Vodafone UK partners with businesses of all sizes - from start-ups and small businesses to the largest corporates and the public sector. The company has worked with UK businesses for over 30 years, starting out as a mobile provider and becoming one of the UK’s leading total communications partners. It provides a range of voice and data services, secure communications infrastructure, fixed and call centre capability, and unified communications, and was the first mobile phone operator to offer a truly converged service for fixed and mobile.
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